Delete your data

Reply STOP to the conversation. That records a permanent opt-out for that business immediately, and no automation in their workspace will message you again.

To have your stored data erased as well — your profile snapshot, the messages exchanged, and any tags or fields the business recorded about you — email privacy@flivy.co from the address you gave them, or include your Instagram or Facebook username in the message. We complete erasure within 30 days and confirm when it is done.

When you remove Flivy from Instagram or Facebook settings, Meta sends us an automated deletion request. We purge the contacts, conversations, messages and stored credentials tied to that account and return a confirmation code. Use the box below to check the status of a request using that code.

Open Settings → Workspace and choose Delete workspace. This immediately revokes and purges your Instagram and Facebook access tokens, stops every automation, and schedules all contacts, conversations and messages for deletion within 30 days. Audit log entries and opt-out records are retained — the first because team accounts and App Review depend on them, the second because forgetting an opt-out would let someone be messaged again.

privacy@flivy.co — we reply within two working days.