Information we use
Flivy uses account, workspace, channel connection, automation, contact, billing, and support information needed to run social automation workflows and operate the service.
Last updated: June 18, 2026
This overview explains the current public-facing privacy posture for Flivy and how the service handles account, channel, automation, and support data.
Flivy uses account, workspace, channel connection, automation, contact, billing, and support information needed to run social automation workflows and operate the service.
We use this information to authenticate users, connect supported social channels, send configured replies, maintain CRM context, enforce plan limits, improve reliability, and respond to support requests.
Flivy does not sell customer data. Data may be processed by infrastructure, authentication, billing, email, queueing, analytics, or social-platform providers that support the service.
Workspace administrators can manage connected channels, team access, and plan settings from the application. Broader export, deletion, consent, and retention workflows are tracked separately under the compliance roadmap.
For policy questions or account support, email the Flivy team and we will route the request to the right owner.
support@flivy.in